Frequently Asked Questions
If we make a mistake on your order we will re-print the order and ship it to you at no extra cost to you.
By using the on-line editor, you acknowledge that you are responsible for accurately inputting the correct information. If you are not certain that your Agency’s template is current, please contact your agency before proceeding. HeadShots2Go will update the template upon hearing from the Agency’s authorized representative.
As part of our service, HeadShots2Go will color correct your files as needed. On occasion, we receive images that lack the proper resolution or are poor quality. If the product looks terrible because the image quality is poor, we are limited on what we can do to help. We may try to contact you, but ultimately you are responsible for the images you submit.