{"id":263572,"date":"2020-10-03T10:00:36","date_gmt":"2020-10-03T15:00:36","guid":{"rendered":"https:\/\/www.headshots2go.com\/?page_id=263572"},"modified":"2023-01-18T11:12:20","modified_gmt":"2023-01-18T17:12:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.headshots2go.com\/faq","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Frequently Asked Questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy does my previous user name and password not work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We completely rebuilt the website and we were unable to transfer your information. You will need to create a new account. We are sorry for any inconvenience.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happened to my images from my old account?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Unfortunately we no longer have access to your images. We didn\u2019t just update the look of our website, we did an entire rebuild. We are sorry for any inconvenience.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow are your turnaround times calculated?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
The clock starts when you place your order. If you need SAME DAY service, you must have your order in by 10 am CST. If you place an order after business hours or over the weekend we will start your job the next business day.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I get help setting up my headshot?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Give us a call, we will gladly walk you through the ordering process. <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if there is a mistake on my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If we make a mistake on your order we will re-print the order and ship it to you at no extra cost to you.<\/p>

By using the on-line editor, you acknowledge that you are responsible for accurately inputting the correct information. If you are not certain that your Agency’s template is current, please contact your agency before proceeding. HeadShots2Go will update the template upon hearing from the Agency’s authorized representative.<\/p>

As part of our service, HeadShots2Go will color correct your files as needed. On occasion, we receive images that lack the proper resolution or are poor quality. If the product looks terrible because the image quality is poor, we are limited on what we can do to help. We may try to contact you, but ultimately you are responsible for the images you submit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat file types can you work from?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We accept many different file formats. Here are some of the most common: JPG, TIF, PDF, PNG<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI don't see my Agency's templates. Can I get them into your system?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Yes, you can. Show the site to your Agency and have them contact us. We will quickly work with them to place their personalized templates online.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\tDon’t see an answer to your question?<\/strong> Give us call: 701.369.0349<\/a>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Why does my previous user name and password not work? We completely rebuilt the website and we were unable to transfer your information. You will need to create a new account. We are sorry for any inconvenience. What happened to my images from my old account? Unfortunately we no longer have access …<\/p>\n

Frequently Asked Questions<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"yoast_head":"\nFrequently Asked Questions (FAQ) | Headshots2Go<\/title>\n<meta name=\"description\" content=\"Visit out our FAQ page for answer to common questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.headshots2go.com\/faq\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Question (FAQ)\" \/>\n<meta property=\"og:description\" content=\"Visit out our FAQ page for answer to common questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.headshots2go.com\/faq\" \/>\n<meta property=\"og:site_name\" content=\"Headshots2Go.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Headshots2Go\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-18T17:12:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Frequently Asked Question (FAQ)\" \/>\n<meta name=\"twitter:description\" content=\"Visit out our FAQ page for answer to common questions.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.headshots2go.com\/#organization\",\"name\":\"Headshots2Go\",\"url\":\"https:\/\/www.headshots2go.com\/\",\"sameAs\":[\"https:\/\/www.instagram.com\/headshots2go\/\",\"https:\/\/www.pinterest.com\/headshots2go\/\",\"https:\/\/www.facebook.com\/Headshots2Go\/\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.headshots2go.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-logo.png\",\"contentUrl\":\"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-logo.png\",\"width\":400,\"height\":125,\"caption\":\"Headshots2Go\"},\"image\":{\"@id\":\"https:\/\/www.headshots2go.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.headshots2go.com\/#website\",\"url\":\"https:\/\/www.headshots2go.com\/\",\"name\":\"Headshots2Go.com\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.headshots2go.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.headshots2go.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.headshots2go.com\/faq#primaryimage\",\"url\":\"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg\",\"contentUrl\":\"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Headshots2Go | High-Quality Headshot Prints\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.headshots2go.com\/faq#webpage\",\"url\":\"https:\/\/www.headshots2go.com\/faq\",\"name\":\"Frequently Asked Questions (FAQ) | Headshots2Go\",\"isPartOf\":{\"@id\":\"https:\/\/www.headshots2go.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.headshots2go.com\/faq#primaryimage\"},\"datePublished\":\"2020-10-03T15:00:36+00:00\",\"dateModified\":\"2023-01-18T17:12:20+00:00\",\"description\":\"Visit out our FAQ page for answer to common questions.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.headshots2go.com\/faq#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.headshots2go.com\/faq\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.headshots2go.com\/faq#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.headshots2go.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions (FAQ) | Headshots2Go","description":"Visit out our FAQ page for answer to common questions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.headshots2go.com\/faq","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Question (FAQ)","og_description":"Visit out our FAQ page for answer to common questions.","og_url":"https:\/\/www.headshots2go.com\/faq","og_site_name":"Headshots2Go.com","article_publisher":"https:\/\/www.facebook.com\/Headshots2Go\/","article_modified_time":"2023-01-18T17:12:20+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"Frequently Asked Question (FAQ)","twitter_description":"Visit out our FAQ page for answer to common questions.","twitter_image":"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/www.headshots2go.com\/#organization","name":"Headshots2Go","url":"https:\/\/www.headshots2go.com\/","sameAs":["https:\/\/www.instagram.com\/headshots2go\/","https:\/\/www.pinterest.com\/headshots2go\/","https:\/\/www.facebook.com\/Headshots2Go\/"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.headshots2go.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-logo.png","contentUrl":"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-logo.png","width":400,"height":125,"caption":"Headshots2Go"},"image":{"@id":"https:\/\/www.headshots2go.com\/#\/schema\/logo\/image\/"}},{"@type":"WebSite","@id":"https:\/\/www.headshots2go.com\/#website","url":"https:\/\/www.headshots2go.com\/","name":"Headshots2Go.com","description":"","publisher":{"@id":"https:\/\/www.headshots2go.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.headshots2go.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.headshots2go.com\/faq#primaryimage","url":"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg","contentUrl":"https:\/\/www.headshots2go.com\/wp-content\/uploads\/headshots2go-headshot-printing-company-social.jpg.jpg","width":1200,"height":630,"caption":"Headshots2Go | High-Quality Headshot Prints"},{"@type":"WebPage","@id":"https:\/\/www.headshots2go.com\/faq#webpage","url":"https:\/\/www.headshots2go.com\/faq","name":"Frequently Asked Questions (FAQ) | Headshots2Go","isPartOf":{"@id":"https:\/\/www.headshots2go.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.headshots2go.com\/faq#primaryimage"},"datePublished":"2020-10-03T15:00:36+00:00","dateModified":"2023-01-18T17:12:20+00:00","description":"Visit out our FAQ page for answer to common questions.","breadcrumb":{"@id":"https:\/\/www.headshots2go.com\/faq#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.headshots2go.com\/faq"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.headshots2go.com\/faq#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.headshots2go.com\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions"}]}]}},"_links":{"self":[{"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/pages\/263572"}],"collection":[{"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/comments?post=263572"}],"version-history":[{"count":3,"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/pages\/263572\/revisions"}],"predecessor-version":[{"id":281658,"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/pages\/263572\/revisions\/281658"}],"wp:attachment":[{"href":"https:\/\/www.headshots2go.com\/wp-json\/wp\/v2\/media?parent=263572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}